This Privacy Policy sets out the terms and conditions relating to the way we use and process your personal information.

1. We collect and process your personal information in accordance with the Data Protection Act 1998 and all other applicable data protection legislation, as amended from time to time.
   
   

   Collecting your personal information

2. When you provide your personal information to us while using our site, contacting us or submitting materials to us, we collect, store and use this information. This may include your name, address, telephone, email address and mobile phone number.
   
   
3. We collect details of your computer’s internet protocol address and other details about your computer. These details are automatically collected by our web server.
   
   
4. We use "cookies" to store and collect information regarding your usage of the site. They are small pieces of information stored by the browser on your computer's hard drive. They send information stored on them back to our web server when you access our site. It helps us to know what you’re viewing on our site and how you navigate around the site. This information helps us make improvements to the site. For independent information about cookies visit www.aboutcookies.org
   
   

   Using your personal information

5. When you purchase any of our products and/or services or communicate with us and provide us with your personal information we will only use this data when you give us your permission to do. We will always ask you to indicate whether you would like to be contacted by us with details of special offers or promotions, and any other advertising or marketing materials that we think might interest you. We will only contact you if you have expressly stated that you would like to be contacted and only for the type of communication you have agreed to receive.
   
   
6. If you do not want us to use your personal information in this way, please let us know by emailing services@vieathome.com or calling 0845 300 8022.
   
   

   Sharing your personal information
   
   We may disclose your personal information to third parties if we are under a duty to disclose, in order to comply with a legal obligation, or in order to enforce, or apply, our Terms and Conditions.
   
   

7. Countries outside the European Union may have a lower standard of protection for personal information. If we send your data to a company outside the EU, we will use reasonable endeavours to ensure that they process your personal information in accordance with principles consistent with the Data Protection Act 1998, as amended from time to time.
   
   

   Safeguarding your personal information

8. We have technical and organisational security measures in place to prevent the loss of or unauthorised access to your personal information. While we do our best to ensure the security of your data, we cannot guarantee the security of information transmitted over the Internet.
   
   

   Accessing your personal information

9. You have the right to access the personal information we hold about you. Your right can be exercised in accordance with the Data Protection Act 1998.
   
   
10. If you wish to access, update or delete the personal information we hold about you, please email services@vieathome.com or call 0845 300 8022 .
    
    

    Changing these terms

11. From time to time, we may update and change these terms and conditions without notice. You will always find the latest version of these terms and conditions on our site. Your continued use of our site will indicate that you accept and agree to any amendments.
    
    

    Contacting us

12. If you have any comments or questions about these terms and conditions, please email services@vieathome.com or call us on 0845 300 8022.